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With M.C. Tillson’s May visit to Michigan’s Upper Peninsula, she finished the distribution of the more than 960 books generously donated by people who care about reading. “You should see the looks on their faces when the students realize that

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California Lighthouse Adventures

How to Apologize Appropriately:

Step 1: Express Remorse.
Every apology needs to start with two magic words: "I'm sorry," or "I apologize."
Step 2: Admit Responsibility.
Next, admit responsibility for your actions or behavior, and acknowledge what you did.
Step 3: Make Amends.
Step 4: Promise That It Won't Happen Again.

From "How to Apologize," Communication Skills Training from